Working Together
Our 5-step buying process is structured, transparent and designed around you. A calmer way to move.
Step 1
Choose your Hebe home
Step 1
Choose your Hebe home
You can reserve your home at different stages of the build:
- Off-plan, before construction begins
- During the build, as the structure takes shape
- When the home is complete, ready to move into
The earlier you choose, the more opportunity you have to shape the layout, systems and specification around the way you live. Off-plan buyers have access to the widest range of personalisation options, including layout variations, ventilation systems and home technology.
Before you reserve, we'll confirm the price of your home, including any choices you've already made, along with when payments will be due and the expected completion date.
Step 2
Shape your home through the Hebe Home Hub
Step 2
Shape your home through the Hebe Home Hub
If you reserve your home before it's complete, you'll have access to the Hebe Home Hub—a clear, guided way to review and confirm your personalisation choices.
The Home Hub shows you the options available for your home, with transparent pricing before you make any decisions. It also makes it clear which choices need to be made sooner, which can wait until later, and how each one fits into the build programme. We'll remind you as key dates approach, so the process feels supported and straightforward.
Once you've confirmed an option, we'll arrange for it to be incorporated into the build as it progresses.
Step 3
Keep you informed
Step 3
Keep you informed
From reservation to completion, you'll have a structured timeline covering build milestones, personalisation deadlines, documents to sign and when payments are due—the full picture from the outset, so you can plan with confidence.
If timings change, we'll let you know promptly and explain what's shifted. You'll never need to chase for updates.
Step 4
Selling your current home
Step 4
Selling your current home
Coordinating the sale of your current home with buying your Hebe home can be one of the trickier parts of moving, so we offer support to help make the process simpler and more manageable.
Planning your sale
We work with experienced local agents who can help you think through timing, pricing and presentation, so your home is well positioned from the outset.
Temporary finance
If you'd like to secure your Hebe home before your current home has sold, we can introduce you to trusted partners who offer temporary bridging finance, such as interest-only mortgages. The aim is to give you more flexibility as you plan your move.
Part exchange
In some cases, Hebe may be able to purchase your current home directly, removing the chain altogether. Where this is available, it will be based on a fair valuation informed by an independent assessment.
Our aim is to give you options, not steer you towards a particular route. We'll help you understand what's available and support the approach that feels right for you.
Step 5
After you move in
Step 5
After you move in
Moving in isn't the end of the relationship.
Every Hebe home comes with a thorough handover, including a proper introduction to the home's systems and the practical points of maintenance, so you feel confident from day one.
In the weeks and months that follow, we remain on hand to answer questions and make sure everything is working as it should.
We also stay connected with the Hebe owner community, because good homes should work well not just on the day they're completed, but in the way they're lived in over time.